Human Resources Service Delivery Lead

2 days ago


Mount Abu, Rajasthan, India beBeeService Full time ₹ 30,00,000 - ₹ 50,00,000
HR Operations Specialist Role Overview

We are seeking an experienced HR professional to oversee end-to-end HR service delivery processes, ensuring efficiency, compliance, and employee satisfaction.

  • Oversaw HR operations including onboarding, data management, payroll coordination, benefits administration, and offboarding.
  • Ensured compliance with labor laws and organizational policies.
  • Managed and optimized HR systems.
  • Led initiatives to enhance efficiency, accuracy, and employee experience.
  • Analyzed service metrics and prepared reports on SLA adherence, case resolution, and employee satisfaction.
  • Collaborated with business partners to align HR operations with organizational goals.
  • Provided training and mentorship on HR processes and systems.

In addition to these responsibilities, the role will include mentoring and training fresh graduates in HR operations.

Required Skills and Qualifications
  • 10+ years of expertise in HR operations, process optimization, and employee services.
  • Strong background in HR systems and governance.
  • Experience in leading continuous improvement initiatives.
  • Ability to analyze service metrics and prepare reports.
  • Excellent collaboration and communication skills.
Benefits

This role offers opportunities for career growth and development in a dynamic organization.

Others

The ideal candidate will have a passion for delivering high-quality HR services and a commitment to excellence.



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