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Vice President of Club Operations

3 weeks ago

Rajahmundry, Andhra Pradesh, India beBeeClub Full time ₹ 8,00,000 - ₹ 12,00,000

Our ideal candidate is a seasoned Club Leader with a proven track record of overseeing daily club operations.

The successful candidate will be responsible for executing the club's annual activity calendar, coordinating events, workshops, and client visits. Key Responsibilities include:

  • Event Execution: Coordinate and oversee the execution of club events, ensuring seamless delivery.
  • Activity Calendar Management: Develop an annual activity calendar and track progress to ensure alignment with club goals.
  • Communication: Act as the primary point of contact between the club, property owners, external partners, vendors, and members.
  • Meeting Minutes: Record meeting minutes, follow-up on agreed points, and execute tasks accordingly.
  • Team Leadership: Properly delegate, monitor, and evaluate assigned responsibilities of team members.
  • Staff Management: Ensure all staff consistently adhere to the uniform policy by wearing designated attire while on duty.
  • Disciplinary Actions: Manage disciplinary actions involving club-level employees.
  • Financial Management: Assist in managing club resources, sponsorships, and event budgets to ensure efficient allocation.
  • Procurement: Coordinate with management for necessary approvals or procurement of club resources.
  • Customer Service: Deliver exceptional customer service by creating a welcoming environment for members.
  • Concern Resolution: Promptly address concerns, complaints, or suggestions to strengthen member relationships and improve club services.
  • Staff Culture: Foster a culture of attentiveness and responsiveness among staff to reflect the club's values and commitment to excellence.
  • Compliance: Ensure the club operates in full compliance with local, state, and industry health regulations, including sanitation standards, emergency protocols, and staff certification.
  • Safety Procedures: Implement and monitor safety procedures across all areas – workout zones, locker rooms, and group class studios – to minimize risk and protect members and staff.
  • Emergency Preparedness: Oversee maintenance needs and coordinate staff training in CPR/First Aid to ensure readiness for any emergency situation.
  • Program Development: Strategically plan, coordinate, and oversee engaging fitness programs, wellness challenges, workshops, and social events that cater to diverse member interests and goals.
  • Partnership Collaboration: Collaborate closely with instructors, personal trainers, and wellness professionals to design innovative offerings that enhance the member experience.
  • Programming Evaluation
  • Maintain documentation of all club activities for audit, continuity, and institutional reporting purposes.
  • Provide regular updates to relevant stakeholders, including the club president, property coordinator, managing committee, and Ileseum Clubs management.