Administrative Healthcare Coordinator

23 hours ago

Rajkot, Gujarat, India beBeePatient Full time US$ 60,000 - US$ 75,000
Remote Patient Service Specialist Job Description

This is a full-time remote position providing essential administrative and patient support for a U.S.-based physical and rehabilitation medicine clinic. The role is vital in ensuring smooth communication and efficient patient flow.

  • Key Responsibilities:
    • Provide financial & administrative support: Collaborate with the billing team on insurance verification, billing, and session authorizations. Educate patients on their insurance benefits and handle co-pay collection.
    • Manage patient appointments, assist with transportation arrangements, and coordinate with home care schedulers.
    • Assist clinic therapists, monitor patient evaluations, and track patient discharge lists. Proactively address patient no-shows and cancellations to ensure continuity of care.
  • Required Skills & Qualifications:
    • Experience: Minimum of one (1) year of experience in administrative and medical office roles, specifically with scheduling.
    • Communication: Excellent verbal and written communication skills with a clear, neutral accent.
    • Software Proficiency: Experience with Electronic Medical Records (EMR) systems such as Epic, AthenaHealth, or WebPT is required. Proficiency in Microsoft Office (Word, Excel) and Google Applications (Sheets, Docs, Calendar) is a plus.
  • Work Hours: You must be available to work from Monday to Thursday, 5:30 PM to 6:30 AM IST, and Friday, 5:30 PM to 4:30 AM IST.

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