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Sales Coordinator

4 weeks ago

Rajkot, Gujarat, India TIGI HR Full time
Job Title: Sales Coordinator

Location: Ahmedabad

Department: Sales & Business Development

Reports To: Sales Manager / Director of Sales

About the Role:

We're hiring a Sales Coordinator in Ahmedabad to support our Sales & Business Development team. This role is ideal for someone who is highly organized, detail-oriented, and passionate about delivering excellent customer service. You'll play a key role in coordinating sales activities, processing orders, and supporting client communications — ensuring a smooth and efficient sales workflow.

Key Responsibilities:

Sales Coordination

- Assist sales representatives with scheduling, documentation, and follow-ups
- Maintain and update customer databases and CRM systems (Salesforce, Zoho, etc.)
- Coordinate internal communications to ensure timely execution of sales activities

Order & Process Management

- Handle end-to-end sales order processing, shipment tracking, and invoicing
- Work with logistics and finance teams to ensure timely deliveries and payments

Customer Engagement

- Respond to client queries and provide after-sales support
- Maintain strong client relationships through proactive communication

Reporting & Analysis

- Prepare sales reports, performance dashboards, and forecasts
- Track team targets and help identify areas for process improvement

Events & Promotions

- Support the planning of trade shows, demos, and promotional events
- Manage sales collaterals like brochures, catalogs, and sample kits

What We're Looking For:

- Excellent communication and interpersonal skills
- Proficiency in MS Office and CRM tools (Salesforce, Zoho, etc.)
- Strong multitasking and organizational abilities
- Understanding of B2B sales and customer service principles
- Collaborative mindset to work across departments

Qualifications:

- Bachelor's degree in Business Administration, Marketing, or related field
- 2+ years of experience in sales coordination or administrative support
- Experience in solar energy or technical product sales is a plus