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HRBP Business Development Manager

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Varanasi, Uttar Pradesh, India beBeeEmployer Full time ₹ 60,00,000 - ₹ 1,20,00,000

**Job Title:** Human Resource Business Partnership Specialist

The role of Human Resource Business Partnership Specialist is a critical part of our organization, as we seek to create an engaging and inclusive work environment.

We are seeking a dynamic and experienced professional to join our team as a Human Resource Business Partnership Specialist. This role will lead business operations for the assigned vertical/process, support key functions, drive employee engagement initiatives, and ensure compliance with organizational policies.

Key Responsibilities:

  • Employee Relations: Address and resolve employee queries and concerns efficiently; track and report resolution Turnaround Time (TAT).
  • Compliance & Policy Adherence: Enforce labor laws, company discipline, and the Code of Conduct.
  • Attrition Management: Maintain attrition at or below 5%.
  • Employee Engagement: Lead engagement activities, facilitate action planning, record meeting outcomes, and ensure timely follow-ups.
  • Performance Management: Ensure timely KRA sign-offs for new joiners and during internal movements; monitor half-yearly and annual appraisals.
  • Training Compliance: Track training plan adherence for the assigned vertical/process.
  • Exit Management: Conduct exit interviews, analyze survey data, and present actionable insights and trends.
  • Retention Strategies: Implement effective strategies to enhance employee retention and workplace satisfaction.
  • Branding & Market Intelligence: Support employer branding and monitor industry HR best practices.
  • Policy Compliance: Ensure adherence to internal policies including Security, Privacy, Zero Tolerance, Disciplinary, and Learning Agreements.

Qualifications:

  • Education: Graduate in any field (preferably with a degree in Psychology, Industrial Relations, or Human Resource Management).
  • Experience: Proven experience in HR Generalist or Specialist roles, especially in labor relations and employee engagement in a BPO/Call Center environment.

Required Skills and Qualifications:

  • Proficiency in MS Office tools (Excel, PowerPoint, Word)
  • Strong analytical and problem-solving skills
  • Basic understanding of labor laws and HR practices
  • Ability to multitask and manage deadlines
  • Excellent verbal and written communication skills
  • Strong interpersonal and conflict-resolution abilities

Why Join Our Organization?

Become part of a global leader that drives meaningful transformation in various domains. At our organization, you'll have the opportunity to shape HR practices, contribute to a culture of excellence, and grow your career in a dynamic, people-first environment.

**Additional Information:**

  • Work Environment: Onsite role in a state-of-the-art delivery center worldwide.
  • Work Schedule: Flexibility to work in shifts (rotational) .