Customer Escalation Specialist

About this roleWe are seeking a professional with excellent customer service skills to join our team as a Customer Escalation Specialist.Key responsibilities include timely and effective resolution of customer queries, complaints, and escalations. You will be responsible for full ownership of assigned cases and ensuring issues are resolved to the customer's...

We are seeking a highly skilled and motivated Customer Experience Specialist to join our team.As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through proactive communication, issue resolution, and product information provision.You will work closely with cross-functional teams to ensure...

Delivering Exceptional Customer ExperiencesWe are seeking a highly skilled and motivated individual to join our customer service team as a Service Delivery Specialist.As a key member of our team, you will be responsible for providing prompt, accurate, and effective assistance to clients across various channels.Key Responsibilities:Respond to customer...

Job Title: Escalation ManagerJob Type: Full-TimeLanguages: English and HindiAcademic Qualification: Any GraduateResponsibilities:

Customer Support SpecialistAs a valued member of our team, you will provide exceptional support to customers over inbound calls.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a professional manner.Provide accurate and helpful information regarding products and services.Escalate complex issues to senior representatives as...

As a customer service specialist, you will play a crucial role in delivering exceptional support and technical assistance to our valued customers.Key ResponsibilitiesIdentify and resolve network-related issues affecting Dabba devices, backhauls, or connectivity problems.Guide customers through device activation steps, including the Dabba Lite onboarding...

Job OpportunityWe are seeking a skilled Technical Support Specialist to join our team.This role involves working with Microsoft technologies, particularly Office 365 and Microsoft Teams, to manage helpdesk tickets for our customers.As a Technical Support Specialist, you will be responsible for analyzing and interpreting data captures and trace logs to...

Are you looking for a challenging role that requires strong communication and problem-solving skills?About the RoleWe are seeking an experienced Project Coordinator to represent our team in interactions with clients. The ideal candidate will provide top-notch customer service by responding to client tickets, escalating key issues, and liaising between...

Customer Retention SpecialistWe seek a proactive customer retention specialist to manage customer interactions, encourage subscription purchases and resolve outstanding overages.The ideal candidate will possess strong analytical skills to track performance metrics and improve processes. Additionally, they should have proficiency with CRM systems and...

Customer Experience Specialist Role OverviewAs a Customer Experience Specialist, you will play a pivotal role in ensuring customer satisfaction and loyalty. You will be responsible for delivering exceptional customer experiences through timely and professional interactions.Key Responsibilities:Respond to customer inquiries and resolve issues...