IT Operations Manager

2 days ago


Bhavnagar, Gujarat, India beBeeTechnical Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

Job Title: Technical Support Lead

Overview:

We are seeking a seasoned Technical Support Lead to oversee our technical operations. The successful candidate will be responsible for managing a team of technical support engineers, coordinating urgent and complicated support issues, and ensuring high-quality service delivery.

Key Responsibilities:

  • Team Leadership: Lead a team of technical support engineers, providing coaching, training, and mentoring to ensure they have the skills and knowledge needed to provide excellent customer service.
  • Issue Resolution: Manage and coordinate urgent and complicated support issues, ensuring that they are resolved efficiently and effectively.
  • Service Delivery: Ensure high-quality service delivery by implementing ITIL standards in service delivery practices, maintaining service desk policies, procedure documentation, records, and reports, and fostering positive end-user relationships.
  • Process Improvement: Develop and maintain technical support knowledge base, conduct regular check-ins with direct reports, and provide data and reporting of KPIs and trends to the department.
  • Vendor Management: Manage vendor relationships for procurement, repair, and maintenance of IT assets.

Requirements:

  • Education: Graduate degree in Engineering or Technical discipline.
  • Experience: At least 15 years of total IT experience with a minimum of 5 years of experience in IT Helpdesk/Service Desk management in an Enterprise environment.
  • Certifications: ITIL Certification, Microsoft and Azure Certification (optional).
  • Skillset: Strong leadership capability, deep IT/PC troubleshooting knowledge, excellent customer service skills, problem-solving skills, coordination skills, proactive approach, attention to detail, research skills, and excellent English communication skill.

About Us: We are a healthcare information management company providing innovative solutions to elevate financial and clinical performance.


  • Operations Manager

    4 days ago


    Bhavnagar, Gujarat, India beBeeManufacturing Full time ₹ 1,00,00,000 - ₹ 1,80,00,000

    Job Title: Operations ManagerWe are seeking an experienced Operations Manager to lead and manage our production operations.Key Responsibilities:Lead and manage production operations, ensuring smooth delivery of products and quality standards are metMaintain machinery, resolve production issues, and ensure efficient operationsPrepare and submit regular...

  • Operations Manager

    1 week ago


    Bhavnagar, Gujarat, India beBeeLeadership Full time ₹ 15,00,000 - ₹ 20,00,000

    Operations Management OpportunityWe are seeking a highly skilled Operations Manager to oversee our day-to-day activities, lead our team, and ensure company objectives are met.The successful candidate will be responsible for managing processes, developing strategic plans, coordinating with other departments, and ensuring compliance with policies and...

  • Operations Manager

    4 days ago


    Bhavnagar, Gujarat, India beBeeWarehouseManagement Full time ₹ 9,00,000 - ₹ 12,00,000

    Operations Manager PositionWe are seeking an experienced Operations Manager to oversee receiving, warehousing, distribution, and maintenance operations.Main Responsibilities:Strategically manage warehouse in compliance with policies and cGMP requirements.Setup layout and ensure efficient space utilization.Initiate, coordinate, and enforce optimal operational...

  • Operations Manager

    19 hours ago


    Bhavnagar, Gujarat, India beBeeLeadership Full time ₹ 85,00,000 - ₹ 90,00,000

    We are actively seeking a highly skilled Team Leader to join our Operations team.Job Overview:As a seasoned Team Lead, you will be responsible for leading a team of agents to achieve daily targets, ensuring exceptional customer satisfaction and service quality.You will oversee key performance indicators (KPIs), such as Average Handling Time (AHT), shrinkage,...

  • Operations Manager

    4 days ago


    Bhavnagar, Gujarat, India beBeeClient Full time ₹ 8 - ₹ 12

    Health Services DirectorA highly organized and proactive Health Services Director is sought after to lead day-to-day clinic operations. The ideal candidate will oversee staff management, client satisfaction, operational excellence, and revenue growth.Key Responsibilities:Ensure smooth clinic operations by focusing on team leadership, client relations,...

  • Operations Manager

    1 week ago


    Bhavnagar, Gujarat, India beBeeOperations Full time ₹ 70,00,000 - ₹ 80,00,000

    Job Title: Operations Team LeadJob Overview:As a seasoned Operations Team Lead, you will be responsible for spearheading the planning, strategizing, and coordination of various initiatives. Your primary objective will be to manage project timelines effectively, lead a team of associates and senior associates, and ensure seamless program delivery and learner...

  • Operations Manager

    2 days ago


    Bhavnagar, Gujarat, India beBeeAdministrative Full time ₹ 12,00,000 - ₹ 15,00,000

    Job DescriptionWe are seeking a seasoned HR & Admin professional to spearhead our human resources and office administration functions.This key role ensures seamless employee lifecycle management, compliance, training, and engagement while overseeing day-to-day office operations.Key Responsibilities:Human Resources Responsibilities:Recruitment & Onboarding...

  • Operations Manager

    20 hours ago


    Bhavnagar, Gujarat, India beBeeOperations Full time ₹ 15,00,000 - ₹ 22,00,000

    Job SummaryWe are seeking a seasoned Team Operations Manager to drive client success, manage stakeholders, and lead high-performing teams.About the RoleThis is an exciting opportunity for a skilled professional to join our organization as a Team Operations Manager. In this role, you will be responsible for driving client key performance indicators (KPIs),...


  • Bhavnagar, Gujarat, India beBeeEfficiency Full time ₹ 8,00,000 - ₹ 12,00,000

    Last Mile Delivery Operations ManagerSeeking a seasoned professional to lead end-to-end last mile delivery operations, ensuring timely deliveries and optimized routes. As the ideal candidate, you will be responsible for managing a team of delivery professionals, overseeing cash handling operations, and tracking performance metrics.End-to-End Last Mile...


  • Bhavnagar, Gujarat, India beBeeEfficiency Full time ₹ 5,76,000 - ₹ 9,60,000

    Operations Leadership RoleAbout the PositionOur organization is seeking a seasoned professional to lead operations across various functions.This leadership role is ideal for someone with strong financial acumen, deep understanding of operational workflows, and ability to drive efficiency and growth across teams.Key Responsibilities:Oversee daily operations...