Dynamic Operations Leader

1 day ago

Meerut, Uttar Pradesh, India beBeeFinancialManagement Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

Job Description

As a Cluster Head, you will oversee the daily operations of multiple branches within the cluster. This involves managing and monitoring loan disbursements, ensuring compliance with company policies and regulatory guidelines, and driving business growth by meeting or exceeding branch and cluster-level targets.

Key Responsibilities:

  • Manage and oversee daily operations of multiple branches within the cluster.
  • Ensure compliance with company policies, regulatory guidelines, and industry standards.
  • Lead, mentor, and manage branch managers to foster a high-performance culture.
  • Monitor loan disbursements and collections, ensuring accuracy and timeliness.
  • Drive business growth by meeting or exceeding branch and cluster-level targets.
  • Implement strategic initiatives to enhance operational efficiency and customer satisfaction.
  • Resolve escalated customer issues and ensure delivery of excellent customer service.
  • Analyze branch performance data to identify opportunities and areas for improvement.
  • Coordinate with internal teams for seamless operations and reporting.
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