Enterprise Capability Developer

2 days ago

Palakkad, Kerala, India beBeeTransformation Full time ₹ 2,50,00,000 - ₹ 4,00,00,000

Leadership Opportunity

We are seeking an innovative and strategic professional to develop and execute a comprehensive capability development strategy. This role will build a future-ready framework that integrates operations, analytics, data, AI, and advanced technology skills to drive business impact, innovation, and delivery excellence.

The position requires a thought leader who can conceptualize, design, and operationalize scalable interventions that accelerate solutioning and strengthen leadership effectiveness across the enterprise.

Key Responsibilities

  • Design and own the enterprise-wide capability development strategy aligned with EXL's transformation priorities.
  • Partner closely with Business Leaders, Domain Experts, and CXOs to identify critical talent shifts and future capability needs.
  • Build a scalable, future-ready capability framework integrating operations, analytics, data, AI, and advanced technology skills.
  • Position EXL as a capability-led transformation partner for clients through domain, digital, and innovation-driven talent strategies.

Talent Enablement & Solutioning

  • Drive talent specialization journeys in AI, analytics, and partner ecosystems to fast-track solutioning and delivery excellence.
  • Create integrated capability pathways that embed data-driven and AI-led workflows across operations and client engagements.
  • Build partnerships with external technology providers, academia, and start-ups to continuously evolve EXL's advanced tech stack.
  • Institutionalize best practices, playbooks, accelerators, and frameworks for AI-first and analytics-enabled solutioning.

Business Impact & Leadership Excellence

  • Establish a measurement framework to track capability ROI, solution adoption, innovation outcomes, and leadership effectiveness.
  • Leverage data-driven insights and dashboards to monitor capability maturity, talent readiness, and business impact.
  • Continuously refine strategies based on performance data, client feedback, and market shifts.

Knowledge Sharing & Innovation

  • Lead enterprise-wide innovation programs to identify, incubate, and scale breakthrough ideas into market-ready solutions.
  • Enable integrated solutioning capabilities by equipping growth leaders and client-facing teams to stitch together multi-SGU offerings.
  • Partner with pursuit and solutioning leaders to sharpen CXO-level narratives, align with client priorities, and position EXL as an innovation-led partner.
  • Build communities of practice to foster collaboration, exchange ideas, and replicate success across business lines.

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