Data Specialist Team Lead

2 days ago


Gurgaon, Haryana, India myGwork Full time

As a Data Specialist Team Lead at myGwork, you will play a pivotal role in shaping the future of search services. With Amazon as our partner, we strive to provide an exceptional customer experience by delivering high-quality data annotation.

We are seeking an exceptionally talented and driven individual to oversee a team of 30-40 associates, ensuring productivity and quality assurance standards are met. Your key responsibilities will include:

  • Data Analysis: Conduct in-depth analysis of data to identify patterns, problems, root causes, and potential solutions.
  • Stakeholder Collaboration: Collaborate effectively with stakeholders to align data analysis efforts with business goals.
  • Escalation Management: Manage escalations by analyzing data, identifying trends and gaps, and reporting key metrics.
  • Process Improvement: Review standard operating procedures (SOPs), processes, and tools to proactively identify areas for improvement.
  • Continuous Improvement: Drive continuous improvement initiatives, actively contributing to the Correction of Error (COE) process.

Our ideal candidate has a Bachelor's Degree, relevant experience, and proficiency in French language (B2.2/BA/Advanced Diploma or above). Intermediate knowledge of MS Excel, strong written & spoken communication skills, and attention to detail are also essential. Knowledge of SQL, Python scripting, Machine learning, quality-related concepts, and e-commerce experience are preferred qualifications.

In this role, you will be responsible for developing robust launch plans, overseeing progress tracking, and ensuring seamless integration into existing workflows. You will also serve as a backup for the identified manager and provide support to the respective team.

This position offers an estimated salary range of $80,000 - $110,000 per annum, depending on location and experience. Benefits may include health insurance, retirement plans, and paid time off. Please note that benefits may vary based on company policies and location.



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