Strategic Performance Expert

7 days ago

Solapur, Maharashtra, India beBeeMarketing Full time ₹ 1,20,00,000 - ₹ 1,50,00,000
Performance Marketing Specialist

Pixis is a cutting-edge technology company that develops accessible AI to empower brands to scale their marketing efforts seamlessly.

The company has developed powerful AI infrastructure that equips marketers with robust plug-and-play AI products, 200+ proprietary self-evolving AI models without requiring them to write code. Pixis' talented team of 300+ spread across 14 geographies focuses on building transformative AI products to help customers achieve their marketing goals.

We believe that speed and agility are crucial for success. Our team values constructive feedback, zero hierarchy, and prioritizes teamwork above everything else.

Key Responsibilities:

  • Manage the entire customer experience, upselling/cross-selling, and maintain net promoter score hygiene.
  • Analyse data and insights to drive customer growth success and marketing strategies.
  • Play a key role in goal setting and strategy for all accounts and track the success of Pixis solutions provided to customers.
  • Act as an AI marketing solutions expert to identify, create, and implement marketing solutions achieving measurable business results for partners.
  • Design metrics and measures for determining ROI on Pixis products and educate clients on product solutions and best practices.
  • Effectively address customer satisfaction and manage diverse issues until resolved, including coordinating internal resources interacting with each customer.
  • Understand and assess customer requirements, level of adoption of service, and assess risk in renewing current contract.
  • Build thorough understanding of client's brand, business, customers, and competitive landscape and provide strategic guidance in building requisite digital marketing initiatives.
  • Develop industry best practices, media strategies, and benchmarking initiatives for various business use cases. Conduct knowledge sharing sessions with team members whenever needed, develop analytical frameworks, and research protocols.
  • Generate reports and present performance snapshots to internal stakeholders.

Requirements:

  • Proven track record of hitting and overachieving retention and growth targets.
  • Prior experience in Digital Marketing and understanding of Media channels like Google, Social Media, Programmatic buying, etc., and analytic tools such as Omniture, GA, Appsflyer, Kochava, etc.
  • Achieving revenue targets for customers on a timely basis.
  • Problem solver who can independently translate high-level goals into actionable plans.
  • Growth mindset - creative and diligent Be able to multitask, prioritize, rapidly iterate, and manage communications with different functions in a fast-paced startup environment.

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