
Delinquent Mortgage Recovery Specialist
4 days ago
As a senior operations specialist in the collections recovery department, you will oversee the management of delinquent mortgage loan products within specific states.
Key Responsibilities:- Develop and implement efficient systems to meet audit requirements and compliance regulations.
- Lead and mentor a team of experienced collectors and provide ongoing training sessions to enhance their skills.
- Collaborate with cross-functional teams (Sales, Collections, Risk Management) and central departments to ensure seamless workflow.
- Partner with external agencies for non-core collection activities.
- Identify areas for improvement and develop innovative solutions to optimize existing processes.
Focus on employee retention, development, and engagement to create a positive work environment.
Required Skills:
- Strong leadership and mentoring abilities.
- Excellent communication and problem-solving skills.
- Ability to manage multiple priorities and deadlines.
Benefits:
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- Collaborative and dynamic work environment.
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