Director of Strategic Services Development
2 weeks ago
About Us
Peepal Consulting is redefining the future of professional services. Our mission is to empower insurers to leverage cloud technology for agile, intelligent, and evergreen operations.
We reduce IT burdens so our clients can focus on their core mission. Our team thrives in a Flexible-First environment, with options to work from home, in-office, or hybrid.
Job Description
We are seeking a Director of Strategic Services Development to drive regional strategy and lead a high-performing Professional Services team to enhance customer success in the InsurTech space.
This role requires building strong customer relationships, collaborating across functions, and ensuring project delivery aligns with our standards for excellence. With a focus on leadership, strategic insight, and team development, this position will support our company's growth by fostering a customer-centric culture, expanding service revenue, and keeping us at the forefront of industry trends.
Key Responsibilities
- Leadership & Regional Strategy Development: Provide dynamic leadership to the regional team, setting clear priorities and a unified direction to drive team performance.
- Professional Services Practice Management: Lead a group within the Professional Services practice, building a culture of accountability to meet business goals and objectives.
- Customer Success & Business Insights: Build and maintain strong customer relationships, generating additional Professional Services opportunities within existing accounts.
Requirements
- Bachelor's degree required: Yes
- Minimum 23 to 25 years of professional experience: Yes
- At least 12 years working in leadership within a Professional Service environment: Highly preferred
- A working knowledge of P&C Insurance and packaged SaaS software implementations: Preferred
- Experience in successfully leading projects and programs on time, on schedule, and within budget: Required
Salary: $120,000 - $150,000 per annum
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