Spiritual Travel Experience Builder

1 week ago

India beBeeOperations Full time ₹ 6,00,000 - ₹ 12,00,000
Job Title:

Operations Intern - Location: We are a faith-tech startup, backed by India's best venture capital investors.

We have a highly ambitious team comprising alumni from prestigious institutions like IITs & IIMs, with extensive experience in scaling high-growth startups.

We develop mobile and web apps catering to the devotional and spiritual needs of millions of users across the globe.

Our flagship product, Sri Mandir, launched in 2020, is the world's largest app for Hindu devotees. It serves as a digital sanctuary for millions of devotees worldwide.

Our mission is to enrich individuals' spiritual lives through innovative technology, offering seamless access to sacred pilgrimages & rituals, divine teachings, and a vibrant community.

The devotion market is a $44B opportunity in India (growing at 10% CAGR), which is primarily offline and unorganized.

As an Operations Intern, you will play a key role in ensuring a smooth post-booking experience for our users.

Connect with users after booking to confirm details and guide them through the next steps.

Help customers redeem coupons or discounts and resolve related queries.

Serve as the single point of contact for customers, ensuring a smooth experience throughout their journey.

Collect post-travel feedback to improve future experiences.

Strong communication skills in Hindi and English.

Basic knowledge of tools like Google Sheets and WhatsApp.

Available to work full-time for 3 months.

First-hand exposure to operations in spiritual travel.

Experience in customer engagement and service workflows.

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