
Enterprise Governance Specialist
14 hours ago
Unlock operational efficiency with a seasoned Enterprise Governance Specialist who drives platform stability, integrations, and compliance processes.
About the Role:
- This is an exciting opportunity to work as a ServiceNow administrator with expertise in GRC modules to ensure seamless operations.
- The ideal candidate will have 5+ years of experience in ServiceNow administration, with a strong focus on GRC module proficiency.
- They should have hands-on experience with ServiceNow GRC modules, including Integrated Risk Management (IRM) Fundamentals and Implementation.
Key Responsibilities:
- Configure and administer the ServiceNow platform, including GRC modules, to drive platform stability and integration.
- Perform DevOps activities, such as code deployments across environments, to maintain system efficiency.
- Develop and implement fixes for production defects, ensuring minimal downtime and optimal performance.
- Monitor and manage ServiceNow integrations with external systems to guarantee smooth data flow.
- Resolve ServiceNow incidents and provide root cause analysis to inform proactive issue prevention.
- Maintain user roles, permissions, and platform stability to safeguard against potential threats.
- Support audits and compliance reporting to ensure adherence to regulatory requirements.
- Oversee smooth platform upgrades and patches to prevent disruptions.
- Automate operational tasks to boost efficiency and reduce manual workload.
- Publish detailed operational documentation and runbooks to facilitate knowledge sharing.
Required Skills & Qualifications:
- Proven expertise in ServiceNow support & maintenance, including incident resolution, code deployments, integration monitoring, and defect fixes.
- Strong understanding of Governance, Risk, and Compliance (GRC) processes, ITIL processes, and change management.
- Familiarity with ServiceNow scripting (JavaScript, GlideAPI) is a plus.
Benefits:
- A competitive salary package.
- Ongoing training and development opportunities.
- A collaborative and dynamic work environment.
How to Apply:
- Please submit your resume and cover letter.
- We look forward to hearing from you.
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