
Senior Business Process Manager
3 days ago
As a Business Process Manager, you will play a pivotal role in shaping automation and digitization across banking workflows that impact millions of customers.
This is a client-facing position where you'll sit at the intersection of business and technology, mapping processes, capturing requirements, and ensuring seamless integration of solutions to deliver measurable impact across onboarding, lending, payments, compliance, and customer service.
Your Responsibilities- Work directly with banking stakeholders to capture requirements, processes, and workflows.
- Translate business needs into functional specifications, user stories, and solution requirements.
- Serve as the bridge between business teams and technical developers.
- Participate in discovery workshops, design sessions, and UAT planning.
- Define process improvements and digitization opportunities aligned to industry best practices.
- Support compliance and regulatory requirements in delivery.
- 3–6 years' experience as a Business Analyst or BPM Analyst, preferably in banking/financial services.
- Hands-on experience writing requirements for digital transformation solutions.
- Strong documentation skills (BRDs, FRDs, user stories, process flows).
- Experience working in Agile (Scrum/Kanban) environments.
- Excellent stakeholder management and communication skills.
- Opportunity to work with cutting-edge technologies and tools.
- Collaborative and dynamic work environment.
- Professional growth and development opportunities.
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