Help Desk Engineer

6 days ago


Hyderabad, Telangana, India 2104 Merative Technologies India Private Limited Full time
Help Desk Engineer

At Merative, we're committed to delivering exceptional support to our clients. As a Help Desk Engineer, you'll play a critical role in ensuring the smooth operation of our IT systems.

Key Responsibilities:
  • Liaise with vendors to resolve technical issues
  • Analyze and resolve complex technical problems
  • Collaborate with cross-functional teams to improve IT services
  • Develop and implement process improvements
  • Provide exceptional customer service
Requirements:
  • Strong understanding of ITIL framework
  • Hands-on experience with MacOs and Windows PC
  • Knowledge of Active Directory, MS Exchange, and Office 365
  • Advanced Excel and database management skills
  • Excellent communication and problem-solving skills

We're looking for a motivated and detail-oriented individual to join our team. If you're passionate about delivering exceptional support and have a strong technical background, we'd love to hear from you.



  • Hyderabad, Telangana, India Highspot Full time

    Job Title: Help Desk SpecialistAbout the Role:We are seeking a highly skilled and experienced Help Desk Specialist to join our team at Highspot. As a Help Desk Specialist, you will be responsible for providing top-notch technical support to our end-users, addressing a wide range of hardware, software, and network-related issues.Key Responsibilities:Provide...


  • Hyderabad, Telangana, India Highspot Full time

    Job Title: Help Desk SpecialistAbout the RoleWe are seeking a highly skilled and experienced Help Desk Specialist to join our team at Highspot. As a Help Desk Specialist, you will be responsible for providing top-notch technical support to our end-users, addressing a wide range of hardware, software, and network-related issues.Key ResponsibilitiesProvide...


  • Hyderabad, Telangana, India 2104 Merative Technologies India Private Limited Full time

    Transforming Health Outcomes through Exceptional SupportAt Merative, we're dedicated to delivering cutting-edge data, analytics, and software solutions for the health industry. Our clients trust us to improve decision-making and performance, driving real progress in health.We're seeking a skilled Help Desk Engineer to join our IT Helpdesk team in Bangalore....


  • Hyderabad, Telangana, India Park Place Technologies Full time

    Job Summary:The Help Desk Technician II is a key member of the Park Place Technologies team, responsible for providing exceptional technical support to employees. This role requires a strong understanding of operating systems, networks, and software applications, as well as excellent communication and problem-solving skills.Key Responsibilities:Provide...


  • Hyderabad, Telangana, India Park Place Technologies Full time

    Job Summary:The Help Desk Technician II is a key member of the Park Place Technologies team, responsible for providing exceptional technical support to employees. This role requires a strong understanding of IT systems, hardware, and software, as well as excellent communication and problem-solving skills.Key Responsibilities:Provide first-level technical...


  • Hyderabad, Telangana, India Diebold Nixdorf Full time

    Job SummaryAs a Service Desk Coordinator at Diebold Nixdorf, you will play a critical role in providing exceptional user support services to our customers. Your primary responsibility will be to diagnose and resolve hardware and software issues, ensuring that our customers receive timely and effective assistance.Key ResponsibilitiesProvide proactive user...


  • Hyderabad, Telangana, India Genpact Full time

    Job Title: L2 Service Desk EngineerGenpact is seeking a highly skilled L2 Service Desk Engineer to join our team. As a key member of our IT support team, you will be responsible for providing technical assistance and support to our customers.Key Responsibilities:Provide timely and effective technical support to customers via phone, email, and...

  • Service Desk Engineer

    21 hours ago


    Hyderabad, Telangana, India Genpact Full time

    Job Title: L2 Service Desk EngineerGenpact is seeking a highly skilled L2 Service Desk Engineer to join our team. As a key member of our IT support team, you will be responsible for providing technical assistance and resolving complex technical issues for our clients.Key Responsibilities:Provide technical support and troubleshooting for Windows and Apple...


  • Hyderabad, Telangana, India Base8 Full time

    About Base8Base8 is a technology and business consulting services company that provides innovative solutions to businesses across the US and Canada. We're a fast-paced company that's expanding rapidly, and we're seeking talented individuals who share our vision for the future.Job SummaryWe're looking for a skilled Service Desk Dispatcher to join our team in...


  • Hyderabad, Telangana, India Base8 Full time

    About Base8:We are a technology and business consulting company that provides services to companies throughout the US and Canada. Our team is passionate about scaling, risk management, and developing mature processes for our clients.About the Role:This position will be based in Hyderabad, India, but you will work closely with our team in the United States...


  • Hyderabad, Telangana, India Skillsoft Full time

    IT Operations ManagerAt Skillsoft, we're committed to delivering exceptional learning experiences that propel organizations and individuals to grow together. We're seeking a talented IT Operations Manager to join our team and help us achieve our mission.Key Responsibilities:Manage daily operations of L2 and L3 support queues to ensure efficient incident and...


  • Hyderabad, Telangana, India NTT DATA Full time

    About the RoleThe Team Lead, Managed Services Client Service Desk is responsible for the operational management of a team of service desk employees. They ensure client satisfaction by managing daily operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping to ensure that the service desk is...


  • Hyderabad, Telangana, India NTT DATA Full time

    About the RoleNTT DATA is seeking a skilled Service Desk Team Lead to join our team. As a key member of our Managed Services team, you will be responsible for the operational management of a team of service desk employees. Your primary goal will be to ensure client satisfaction by managing daily operations of the service desk, managing the service desk team,...


  • Hyderabad, Telangana, India Goldman Sachs Full time

    Role OverviewWe are seeking a highly skilled and motivated engineer to join our SVT desk as a key member of our team. As a Global Banking Professional, you will be responsible for automating the creation and onboarding of products on-exchange, minimizing time to market for our products.Key ResponsibilitiesDevelop and implement automated systems for product...


  • Hyderabad, Telangana, India Goldman Sachs Full time

    Key ResponsibilitiesWe are seeking a talented engineer to join our SVT desk, where you will play a critical role in solving real-world problems through automation. Working closely with traders and sales, you will automate complex financial and technical challenges using cutting-edge technology.Role OverviewAutomate the creation and onboarding of products...

  • Senior Manager

    6 days ago


    Hyderabad, Telangana, India PepsiCo Full time

    About the RoleWe are seeking a highly skilled Senior Manager to lead our Global IT Service Desk team at PepsiCo. As a key member of our IT organization, you will be responsible for ensuring the smooth operation of our service desk, driving process improvements, and delivering exceptional customer experiences.Key ResponsibilitiesManage the day-to-day...


  • Hyderabad, Telangana, India SkySys Full time

    Job Title: Lead Infrastructure Services EngineerAt SkySys, we are seeking a highly skilled Lead Infrastructure Services Engineer to join our team. As a key member of our infrastructure team, you will be responsible for providing third-level support for end-user Virtual Desktops and implementing information systems that support our enterprise...


  • Hyderabad, Telangana, India NTT DATA Full time

    Job OverviewMake a difference with NTT DATANTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success.Key ResponsibilitiesResponsible for managing a team of service desk agents and team...


  • Hyderabad, Telangana, India SkySys Full time

    Job Title: Lead Infrastructure Services EngineerAt SkySys, we are seeking a highly skilled Lead Infrastructure Services Engineer to join our team. As a key member of our infrastructure team, you will be responsible for providing third-level support for end-user Virtual Desktops and assisting with the implementation of information systems that support our...

  • Operations Manager

    5 days ago


    Hyderabad, Telangana, India GMR Group Full time

    Job PurposeTo ensure the optimal operation of the power generation unit, the successful candidate will be responsible for planning and executing the unit's activities during their shift, ensuring that power generation meets the export schedule in a safe and efficient manner.Key ResponsibilitiesThe Operations Manager - Bidar will be responsible...