Crisis Situation Manager

14 hours ago

Gurgaon, Haryana, India beBeeIncident Full time ₹ 1,04,000 - ₹ 13,08,780
Job Title:

IT Incident Resolution Specialist

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  • Resolve high-severity IT incidents and manage their resolution from start to finish.
  • Lead cross-functional teams to collaborate on critical incident resolutions.
]

Required Skills and Qualifications:

  • Bachelor's degree in Information Technology, Computer Science or a related field.
  • At least 7 years of experience in IT Service Management (ITSM) with expertise in managing high-severity incidents.
  • Excellent communication and leadership skills to direct teams and stakeholders during crisis situations.
  • Experience working with ITIL frameworks and ITSM tools such as ServiceNow.
  • Ability to analyze complex technical data and work under pressure to deliver timely resolutions.
]

Benefits:

  • Competitive compensation package including salary and bonus structure.
  • Comprehensive health insurance plan.
  • Paid time off and paid parental leave.
  • Professional development opportunities and training programs.
]

Why Choose Us?

We are committed to fostering a diverse and inclusive work environment that encourages innovation, creativity, and growth.

Our company culture prioritizes employee well-being, collaboration, and professional development, making us an ideal employer for individuals seeking challenging and rewarding careers.

The benefits listed above may be subject to change based on the company's policies and practices.

This job posting is intended to provide a general overview of the role and responsibilities. The actual job requirements and duties may vary depending on the specific needs of the position and the company.

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