MS Office Support Specialist

4 hours ago

Lucknow, Uttar Pradesh, India beBeeMicrosoft Full time ₹ 9,00,000 - ₹ 12,00,000

Our team is looking for a highly skilled MS Office support engineer to join our Productivity Tools group. This role involves providing technical expertise and exceptional support for Microsoft 365 product applications at a Level 2 skillset.

About the Job

This position requires a deep understanding of Microsoft Office applications, including troubleshooting COM add-ins across the suite, Adobe Acrobat, and WinZip. As a Level 2 support engineer, you will perform application support and incident management, work closely with other teams, and escalate complex issues as needed.

Key Responsibilities
  • Provide technical expertise and support for Microsoft 365 product applications.
  • Perform application support and incident management tasks.
  • Collaborate with other support teams.
  • Evaluate and escalate complex issues.
Requirements and Qualifications
  • Bachelor's or Master's degree in computer science engineering/technology.
  • Technical certifications are an advantage.
  • Experience supporting global user communities and flexible work arrangements are required.
  • Strong background in troubleshooting enterprise Windows, Mac, and iOS environments.
What We Offer

We provide a dynamic and collaborative work environment, opportunities for professional growth and development, and a competitive compensation package.

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