Senior Credit Card Business Development Specialist

24 hours ago

Noida, Uttar Pradesh, India beBeeCreditCardManager Full time ₹ 15,00,000 - ₹ 28,00,000
Job Summary:

The ideal candidate will be responsible for driving the acquisition, retention, and growth of credit card customers. The position involves managing relationships, driving card sales, enhancing customer experience, and ensuring portfolio quality.

Key Responsibilities:
  • Identify and acquire new customers for credit card products through field visits, referrals, leads, and cross-selling.
  • Maintain and grow relationships with existing credit card customers to ensure usage, retention, and customer satisfaction.
  • Explain product features, benefits, and eligibility criteria clearly and confidently to customers.
  • Achieve monthly sales targets for card issuance and usage.
  • Collaborate with internal teams like operations, risk, and customer service to ensure smooth onboarding and servicing.
  • Monitor credit card usage behavior and suggest upgrades or value-added services.
  • Address customer complaints, queries, and provide timely resolution.
  • Ensure compliance with regulatory guidelines.
Qualifications & Skills:

Essential:

  • Bachelor's degree in business, finance, or marketing.
  • 1–3 years of experience in credit card sales or banking/financial services.
  • Excellent communication, negotiation, and interpersonal skills.
  • Customer-centric mindset with strong persuasion skills.
  • Knowledge of credit card features, billing cycles, and regulatory guidelines.

Desirable:

  • Experience with HNI/UHNI clientele or co-branded cards.
  • Familiarity with digital sales tools or lead management systems.
  • Local language proficiency is a plus.
Performance Metrics:
  • Monthly credit card acquisition numbers.
  • Activation and usage rates.
  • Customer satisfaction scores.
  • Cross-sell and up-sell performance.
  • TAT adherence.

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