Strategic Operations and Marketing Manager
2 weeks ago
About Hotsourced
We are a forward-thinking organization dedicated to providing information and training on signing clients. Our purpose is to become the trusted source of knowledge in this field, having assisted over 200 clients and reaching hundreds of thousands of people worldwide who use our content to launch their businesses, support themselves and their families, and generate income.
About the Role:
The Strategic Operations and Marketing Manager will be responsible for optimizing operational efficiency by taking ownership of critical tasks that currently lack a dedicated owner. This role aims to address issues such as poor tracking and prioritization of key projects, inefficient allocation of team time on non-revenue generating tasks, and uneven workload distribution among team members.
This role will enable the team to focus on their expertise and revenue-generating efforts by assuming responsibility for key data, reporting, and operational support activities.
What We Offer
Career Growth: A company that values employee development and provides opportunities for advancement with an estimated annual salary of ₹8-12 lakh per year (CTC).
Competitive Salary: Reflecting your experience and skills, we offer a dynamic package that includes career growth opportunities, a supportive team environment, and a chance to make a meaningful impact.
Dynamic Team: A passionate and dedicated team working towards excellence with strong stakeholder management and collaboration skills.
Key Responsibilities
- 1.
Maintain and update trackers, including sales, marketing, scorecard, and retention trackers, and generate weekly reports summarizing insights from all trackers.
2. Ad-Hoc Project Management
Oversee critical business initiatives, such as HubSpot/email/domain migrations, Notion dashboard development, and software solution implementation, ensuring team actions/projects are tracked and driven to completion. Support the creation and documentation of Standard Operating Procedures (SOPs) and workflows.
3. Marketing and Sales Support
Schedule social media posts and manage updates to tools like Calendly, organize and subtitle marketing videos, collate and report on data for marketing and sales initiatives, and assist in developing and maintaining SOPs for marketing and sales processes.
Impact on the Organization
With this role, you will contribute to making informed decisions through data-driven insights, free up subject matter experts to focus on high-value activities, and enhance project management by driving initiatives and maintaining high standards.
Requirements
Hard Skills:
- • Project Management: Prince 2 / PMP certification (or equivalent)
• Hands-on experience with tools like Notion
• Data Collection and Reporting: Proficient in Google Sheets/Excel for data analysis and reporting
• Experience designing and maintaining dashboards/trackers
• Knowledge of scorecard KPI tracking
• Process and SOP Development: Skilled at documenting and standardizing workflows
• Strong understanding of process optimization
• Technical Literacy: Comfortable with troubleshooting and adopting new software solutions
Soft Skills:
- • Exceptional organizational and time management skills
• Clear and concise communication abilities
• Strong stakeholder management and collaboration skills
• Problem-solving mindset with adaptability to dynamic environments
• Proactive initiative and a sense of ownership
Additional Requirements
Prince 2 / PMP certification or equivalent project management credential, 5+ years of experience in operations roles, and at least 2 years of experience in data reporting or analytics.
Work Schedule
Monday to Friday, approximately 40 hours a week, with a flexible schedule of 13.30pm - 22.30pm IST (08.00am - 17.00 GMT).
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