
Order Management Professional
6 days ago
This role is focused on end-to-end order management, ensuring seamless booking and invoicing processes for customers worldwide.
We are seeking a professional with exceptional analytical skills to join our team as an Order Management Analyst.
The ideal candidate will have a strong background in problem-solving, excellent communication skills, and the ability to work effectively in a fast-paced environment.
Responsibilities include:
- Booking customer orders after thorough cross-checks
- Maintaining adherence to Standard Operating Procedures (SOP) and process updates
- Responding to customer inquiries through email and phone calls in a timely manner
- Providing outstanding customer service and support
Requirements:
- Minimum 2-4 years of experience in a professional organization
- Excellent command of MS Office applications, including Excel and Word
- Exceptional English communication skills
- Problem-solving ability and attention to detail
- Ability to multitask and prioritize time effectively
What sets you apart:
- An adaptable communicator with strong facilitation and influence skills
- Able to work independently and collaboratively within a team-oriented environment
- Excellent analytical skills and high focus on accuracy
Educational Background:
- Any graduate degree
Role Overview:
This Operations role involves supporting multiple regions, providing excellent customer service, and contributing to the growth of our global business.
Type: Full Time, Permanent
Category: Operations
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