Global Services Team Lead

2 weeks ago


Vellore, Tamil Nadu, India beBeeGlobal Full time US$ 9,00,000 - US$ 17,16,000
Job Title: Global Services Supervisor

As a leader in our organization, you will be responsible for overseeing teams to deliver exceptional customer service and operational efficiency.

About the Role:
  • You will lead by example, driving improvement initiatives to drive business growth.
  • Mentorship and guidance will be key in developing team members' skills and expertise.
  • Collaboration with internal stakeholders is essential to ensure smooth project delivery.
Key Responsibilities:
  • Team Leadership: Lead cross-functional teams to achieve goals and objectives.
  • Process Optimization: Analyze and improve existing processes to increase productivity and reduce costs.
  • Communication: Develop effective communication strategies to engage stakeholders and promote a positive work environment.

Requirements:

  • 7+ years of experience in BPO operations management.
  • Demonstrated leadership and people management skills.
  • Excellent verbal communication and analytical skills.
  • Able to interpret data and communicate findings effectively.
  • Ability to develop and deliver presentations.


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