International Customer Service Representative
4 weeks ago
Finderbro is hiring a Customer Service Representative
About the Role: We are seeking an individual with excellent communication skills in English to join our team as a Customer Service Representative.
Key Responsibilities:
- Handle customer queries and provide prompt and accurate responses.
- Assist customers with product information, pricing, and order status.
- Resolve customer complaints and ensure customer satisfaction.
- Interact with international clients in a professional and friendly manner.
- Ensure timely and effective communication with customers.
Requirements:
- Junior-level candidate with 0 to 1 years of experience in a similar role.
- Excellent verbal and written communication skills in English.
- Strong interpersonal skills and the ability to build rapport with customers.
- Customer-oriented mindset with good problem-solving skills.
- Ability to handle customer complaints with patience and empathy.
- Proficiency in using computer systems and customer support tools.
- Ability to work in a fast-paced and dynamic environment.
- Flexibility to work in rotating shifts and weekends.
About Finderbro: We are a reputable company with a proven track record of delivering excellent customer service. Our team is passionate about providing a world-class experience for our customers, and we are looking for like-minded individuals to join us.
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