International Customer Service Representative

4 weeks ago


Jaipur, Rajasthan, India Finderbro Full time

Finderbro is hiring a Customer Service Representative

About the Role: We are seeking an individual with excellent communication skills in English to join our team as a Customer Service Representative.

Key Responsibilities:

  • Handle customer queries and provide prompt and accurate responses.
  • Assist customers with product information, pricing, and order status.
  • Resolve customer complaints and ensure customer satisfaction.
  • Interact with international clients in a professional and friendly manner.
  • Ensure timely and effective communication with customers.

Requirements:

  • Junior-level candidate with 0 to 1 years of experience in a similar role.
  • Excellent verbal and written communication skills in English.
  • Strong interpersonal skills and the ability to build rapport with customers.
  • Customer-oriented mindset with good problem-solving skills.
  • Ability to handle customer complaints with patience and empathy.
  • Proficiency in using computer systems and customer support tools.
  • Ability to work in a fast-paced and dynamic environment.
  • Flexibility to work in rotating shifts and weekends.

About Finderbro: We are a reputable company with a proven track record of delivering excellent customer service. Our team is passionate about providing a world-class experience for our customers, and we are looking for like-minded individuals to join us.



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