Customer Service Liaison
2 days ago
We are seeking a highly skilled professional to provide exceptional customer service through email and phone conversations.
- Maintain accurate records of all samples received and processed
- Track shipment boxes and generate daily reports as required
- Collaborate with laboratory teams to hand over samples for further processing
- Ensure seamless communication with clinicians
- At least 2 years of experience in customer support in the hospital or diagnostic segment
- Bachelor's degree or diploma in medical laboratory science
This is an excellent opportunity for innovative thinkers who value teamwork and delivering exceptional customer experiences.
Responsibilities include: Email and phone support, sample tracking, report generation, and lab collaboration.
Requirements include: 2+ years of customer support experience, bachelor's degree in medical laboratory science, and strong communication skills.
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