Customer Service Liaison

5 days ago

Bengaluru, Karnataka, India beBeeCustomerSupport Full time ₹ 1,04,000 - ₹ 1,30,878

Job Title: Customer Support Executive

About the Role:

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Executive. In this role, you will be responsible for providing exceptional support to our customers via phone, email, or chat.

Key Responsibilities:

  • Handle customer inquiries in a professional and timely manner.
  • Provide prompt and accurate solutions to resolve customer issues.
  • Escalate complex queries to relevant departments for further assistance.
  • Manage customer interactions and update CRM systems to ensure seamless communication.
  • Follow established processes and quality standards to deliver excellent service.
  • Meet performance metrics and contribute to team goals.

Skills and Qualifications:

  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in using CRM systems and other software tools.
  • Degree in Business Administration, Marketing, or related field.

Benefits:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive team environment.

How to Apply:

If you are a motivated and customer-centric individual who is passionate about delivering exceptional service, please submit your application, including your resume and cover letter.

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