Customer Service Director

Job Description Job Purpose:Customer dedicated senior leader having overall accountability responsibility for quality of service, customer satisfaction, service level management, service improvements enhancements for all implemented Orange insourced and outsourced services on a major multi-national customer. To position service management product...

Job Description Job description Job Purpose: Customer dedicated senior leader having overall accountability responsibility for quality of service, customer satisfaction, service level management, service improvements enhancements for all implemented Orange insourced and outsourced services on a major multi-national customer. To position service...

The role sits within our global business area Resilience. We work to protect our natural environment and water resources, while powering our world for future generations. Around the world, were feeling the effects climate change, rapid urbanization, loss of biodiversity. The rate at which were seeing large-scale, unforeseen events such as floods and...

Customer Service Team LeadWe are seeking a strong leader to drive excellent customer service and monitor performance. This role requires experience in leading a customer support team.Key Responsibilities:Drive customer service excellenceMonitor team performanceCounsel team membersRequirements:Strong leadership skillsExperience in customer supportAbility to...

Job Title: Service Delivery Excellence DirectorAs a Service Delivery Excellence Director, you will play a pivotal role in driving the success of our organization by delivering high-quality services that meet and exceed client expectations.This is an exceptional opportunity to lead a team of professionals and drive business growth through strategic service...

Job DescriptionA senior professional is needed to oversee the delivery of high-quality services and products to clients.About the RoleMeet all client service level agreements (deliverables)Ensure the team understands client-specific training requirements and needsAnalyze performance results of the team and implement process improvementsDetermine appropriate...

Summary Product Service Director India South Asia ISA is responsible for product service strategy and operations across the ISA zone driving standardization implementation of consistent and simple processes leading product technical operations connectivity and training excellence teams in alignment with the International product teams without...

Job Description SummaryProduct Service Director, India & South Asia (ISA), is responsible for product service strategy and operations across the ISA zone, driving standardization, implementation of consistent and simple processes, leading product, technical operations, connectivity and training excellence teams, in alignment with the International product...

Support the Service Transition Director migrating prioritized activities from country to GEC Develop service delivery plan setting high standards of service quality leading to improved client and GBA partners satisfaction Provide and stimulate Service Leadership in projects with a strong focus on Quality Assurance compliance Contribute to strategic...

As a Customer Experience Director, you will oversee the customer service team which is the main connection between customers and the hotel.Manage the entire customer service operation to maintain high standardsEvaluate customer satisfaction levels and monitor trends, with a focus on continuous improvementEnsure regular and VIP customers are recognised and...