Building Long-Term Candidate Relationships

1 week ago


Amrāvati, Maharashtra, India beBeeProfessional Full time ₹ 21,000 - ₹ 35,00,000
Job Role: Candidate Support Specialist

The position involves effectively managing candidate communications, verifying documentation, and ensuring all interactions are handled with professionalism and empathy.

  • Communicate clearly, professionally, and empathetically with candidates
  • Manage candidate communications, verify documentation, and ensure all interactions are handled professionally

Responsibilities:

  • Act as a candidate champion addressing inquiries and resolving issues via email or chat
  • Review candidate-provided documents for completeness and accuracy, communicate clearly if additional information is required
  • Provide guidance to candidates on the documentation process, educate them on requirements, and offer support to ensure they understand expectations
  • Document candidate interactions and feedback to identify trends and areas for improvement in the candidate experience
  • Collaborate with cross-functional teams to address candidate needs and enhance overall experience
  • Develop and maintain support documentation to streamline common and recurring questions
  • Assist Candidate Success Managers with tasks such as updating candidate information and informing internal teams of any escalated issues
  • Handle level 1 escalations that require a solid understanding of our documentation and candidate support processes


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