International Logistics Manager

7 hours ago


Navi Mumbai, Maharashtra, India beBeeCustomerService Full time ₹ 10,00,000 - ₹ 15,00,000
Freight Service Manager Role

We are seeking an accomplished freight service manager to lead our operations and ensure seamless delivery of exceptional customer service in all aspects of international logistics.

  • Team Leadership & Development: Lead a team of skilled professionals, enhancing their capabilities to provide world-class service delivery.
  • Client Relationship Management: Serve as the primary point of contact for internal departments and external clients, fostering strong relationships and driving customer satisfaction.
  • Operations Support / Issue Resolution: Provide proactive support to operations teams and resolve issues promptly to maintain high levels of customer satisfaction.
  • Process Improvement: Identify areas for process enhancement and implement changes to boost efficiency and effectiveness.
  • KPI Monitoring & Reporting: Monitor key performance indicators (KPIs) and report on team performance to drive continuous improvement.
Requirements:
  • Bachelor's Degree or Equivalent Experience: A bachelor's degree in a relevant field or equivalent experience in freight management.
  • Experience: 7+ years' experience in international freight service, with at least 2+ years in a managerial role.
  • Knowledge of International Freight Processes: Strong knowledge of international freight processes, Incoterms, and customs regulations.
  • Communication Skills: Excellent written and verbal communication skills.
  • Microsoft Office Suite Proficiency: Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, PowerPoint, etc.

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