Senior Human Resources Business Partner

1 day ago

Ajmer, Rajasthan, India beBeeStrategic Full time ₹ 15,00,000 - ₹ 18,00,000
Job Description:

We are seeking a seasoned human resources leader who excels in scaling dynamic operations and fostering customer-centricity, team growth, and well-being.

The incumbent will be responsible for managing a large, complex site/location.

Key Responsibilities

• Generalist HR activities, including employee retention, engagement, and other initiatives, for the location.

• Provide strategic thinking and direction to the team and implement human resource strategies effectively and efficiently.

• Develop, implement, and manage an effective employee lifecycle.

• Foster positive relationships with customers, serving as an interface between internal (human resources) and business operations leaders to ensure effective delivery of employee processes.

• Drive the continuing development of the team and integration of HR functions.

• Work closely with senior leadership in developing and implementing short- and long-term human resources strategies to drive business growth and overall employee engagement.

• Collaborate with the senior leadership team to drive culture change for the location, aligning to Concentrix cultural values.

• Lead the creation of a culture of open and proactive communications, ensuring every employee has necessary information to perform to their maximum potential.

• Implement employee engagement programs and survey process.

• In collaboration with HR Centers of Excellence, manage employee compensation, benefits, and reward programs to ensure consistency.

• Act as mentor, coach, thought leader, and functional expert to senior management.

• Implement consistent strategy for HR management and development, selection of policy/practices, performance management, compensation, goal setting, diversity, inclusion, and employee relations.

• Manage and develop direct reporting staff.

Requirements & Experience:

ITES/BPO industry experience is mandatory.

12+ years relevant HRBP experience in third-party business process services companies preferred.

Experience leading teams in fast-moving, customer-centric, hands-on environments.

Proven ability to identify and independently solve complex problems through implementation of systems based on industry best practices.

Well-versed with HR generalist responsibilities.

MBA/PG degree (preferred).

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