
Contract Renewal Specialist
1 week ago
Renewal Success Professional
- Collaborate with Customer Success teams on renewal document preparation, including supplying contract quotes and supporting documentation.
- Analyze client data within internal and external tools to gather information needed for documentation creation.
- Work with employees to identify actions necessary for a successful renewal process.
- Build strong relationships across Sales, Product, and Customer Success teams.
2+ years of experience executing customer data analysis to support smooth renewals in high-growth SaaS companies. Strong analytical skills, excellent project management, and attention to detail are required. Familiarity with CRM and renewal software is essential.
Associate or Bachelor's degree preferred. Self-starter with a proven track record of driving customer success, ability to multitask and prioritize, highly data-driven, strong communication skills, flexible team player.
Ability to work in US shift timings. Familiarity with generating quotes for various client segments and scalable documentation creation.
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