IT Infrastructure Specialist

2 days ago

Pune, Maharashtra, India beBeeInfrastructure Full time ₹ 80,00,000 - ₹ 1,20,00,000
Job Opportunity: IT Infrastructure Specialist

We are seeking a highly skilled professional to join our team as an IT Infrastructure Specialist. This individual will play a crucial role in supporting and managing our cloud infrastructure, enterprise endpoints, and security platforms.

This is an excellent opportunity for someone with technical hands-on experience, a problem-solving mindset, and the ability to work collaboratively with teams across time zones.

Key Responsibilities:
  • Cloud & Server Operations:
    • Support provisioning and maintenance of resources in AWS, Azure, and GCP environments.
    • Manage Windows Server and Linux-based systems in both cloud and on-premise environments.
    • Assist with scripting and automation of infrastructure tasks using PowerShell, Bash, or Python programming languages.
  • Endpoint Management:
    • Configure and support end-user devices running Windows, macOS, and Chrome OS operating systems.
    • Utilize tools like Microsoft Intune, Jamf, WorkspaceOne, Automox, and Google Admin Console to enforce policies, deploy applications, and manage compliance.
  • SaaS & Identity Access Management:
    • Administer SaaS platforms, including Google Workspace, Zoom, Slack, and internal tools.
    • Support user access management using Entra ID, Okta, and Active Directory.
    • Implement and support Single Sign-On (SSO), MFA, and access controls.
  • Security & Patch Management:
    • Apply patches and updates across endpoints and servers to ensure compliance and maintain system stability.
    • Work closely with InfoSec to remediate vulnerabilities and establish secure configuration baselines.
    • Maintain detailed system documentation and standard operating procedures.
  • Incident Response & Support:
    • Provide Level 2 and Level 3 support, resolving escalated issues related to infrastructure and systems.
    • Participate in on-call rotation for global support coverage, including triage and incident response for critical systems.
    • Follow defined SLAs and contribute to post-incident reviews and process improvements.
  • Team Collaboration:
    • Work closely with infrastructure teams in other regions (US, EMEA) and support cross-functional initiatives.
    • Participate in global projects involving Networking, Security, and DevOps teams.
    • Contribute to knowledge-sharing sessions and process standardization across regions.

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