Technical Professional

4 days ago


Chennai, Tamil Nadu, India NTT DATA Full time

About the Role

We are seeking a skilled Technical Specialist to join our team at NTT DATA. As a Technical Specialist, you will play a critical role in providing technical support to our clients and ensuring the smooth operation of our complex systems.

Key Responsibilities

  • Provide technical support to clients and internal teams to resolve complex technical issues.
  • Collaborate with cross-functional teams to identify and implement process improvements.
  • Develop and maintain technical documentation to ensure accurate and up-to-date information.
  • Participate in on-call rotation to provide 24/7 technical support.
  • Stay up-to-date with the latest technologies and trends to provide expert advice to clients.

Requirements

  • Advanced diploma or degree in a relevant field (such as IT or Engineering).
  • At least 2 years of experience in a technical support role.
  • Excellent problem-solving and communication skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong knowledge of ITIL processes and methodologies.

What We Offer

  • Opportunity to work with a global leader in IT services.
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.


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