Technical Support Voice Professional

5 days ago


Chennai, Tamil Nadu, India 2coms Full time
Job Description

Greetings,

Excellent Opportunity for Experienced Professionals in Technical Support @Chennai in a Leading MNC

Our Client is a renowned American multinational information technology services and consulting company.

Job Title: Technical Support Voice

Work Location: Chennai, Sholinganallur

Work From Office

Minimum 1 Year Experience in Technical Support Voice process, candidates with undergraduate, graduate, or postgraduate qualifications can apply for this Job
Immediate Joiners Required

Shift: Rotational Shift

Week Off: 5 days working (2 days rotational week off)

Job Role:

Technical Support Voice Process

· Taking calls Solving Customer Queries



Requirements

Candidate should have:


1.Good Communication skills.

2.Take calls Over Phone which involves working in different time zones.

3.Take calls from Global clients and initiate the right responses to them, positively and professionally.

4.Flexible to work in shifts.

5.Excellent English - both in verbal and written communication skills.

6.Knowledge of customer service principles and practices.

7.Good technical knowledge.

Qualification: Undergraduate / Graduate / Post Graduate



BenefitsBoth side Cab + Incentive + Shift Allowance

Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.



Requirements
1.Good Communication skills. 2.Take calls Over Phone which involves working in different time zones. 3.Take calls from Global clients and initiate the right responses to them, positively and professionally. 4.Flexible to work in shifts. 5.Excellent English - both in verbal and written communication skills. 6.Knowledge of customer service principles and practices. 7.Good technical knowledge.



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