Technical Support Voice Specialist

4 weeks ago


Chennai, Tamil Nadu, India 2coms Full time

Unlock Your Career Potential in Technical Support Voice

At 2coms, we are seeking an experienced Technical Support Voice professional to join our team in Chennai. As a Technical Support Voice specialist, you will be responsible for taking calls, solving customer queries, and providing excellent customer service.

Key Responsibilities:

  • Taking calls from global clients and resolving their issues in a professional and positive manner.
  • Working in different time zones and adapting to changing customer needs.
  • Providing excellent customer service and ensuring customer satisfaction.
  • Collaborating with the team to achieve business objectives.

Requirements:

  • Good communication skills and the ability to work in a team environment.
  • Excellent English language skills, both verbal and written.
  • Knowledge of customer service principles and practices.
  • Good technical knowledge and the ability to troubleshoot issues.
  • Flexibility to work in shifts and adapt to changing customer needs.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Both side cab and shift allowance.

Apply Now: If you are a motivated and customer-focused individual looking for a new challenge, please submit your application.



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