Technical Support Voice Specialist
4 weeks ago
Unlock Your Career Potential in Technical Support Voice
At 2coms, we are seeking an experienced Technical Support Voice professional to join our team in Chennai. As a Technical Support Voice specialist, you will be responsible for taking calls, solving customer queries, and providing excellent customer service.
Key Responsibilities:
- Taking calls from global clients and resolving their issues in a professional and positive manner.
- Working in different time zones and adapting to changing customer needs.
- Providing excellent customer service and ensuring customer satisfaction.
- Collaborating with the team to achieve business objectives.
Requirements:
- Good communication skills and the ability to work in a team environment.
- Excellent English language skills, both verbal and written.
- Knowledge of customer service principles and practices.
- Good technical knowledge and the ability to troubleshoot issues.
- Flexibility to work in shifts and adapt to changing customer needs.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Both side cab and shift allowance.
Apply Now: If you are a motivated and customer-focused individual looking for a new challenge, please submit your application.
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