Non Voice Support Specialist

1 day ago


Chennai, Tamil Nadu, India 2coms Full time

We are seeking a Non Voice Support Specialist to join our team at 2coms. This role will involve resolving customer queries via chat or email support, without any telephone interactions.

The ideal candidate will have excellent communication skills and be able to work effectively in a rotational shift environment, with a focus on night shifts. In addition, the successful applicant will have a non-technical graduate degree and possess strong English language skills, with proper grammar and punctuation.

This is an exciting opportunity for candidates who meet the eligibility criteria, which includes being a Person with Disability (PWD) and having a below-the-belt disability. The selected individual will be based in Chennai and will enjoy the benefits of working from the office, including a cab facility provided by the company.

Some key responsibilities of the Non Voice Support Specialist role include:

  • Providing high-quality customer service through email or chat support
  • Working effectively in a team environment to achieve business objectives
  • Maintaining accurate records and reporting systems

In return, the successful applicant will receive a competitive salary package, including a base salary of 15K CTC, as well as additional benefits such as Provident Fund (PF), Employee State Insurance (ESI), and a Both Way Cab facility. If you are a motivated and detail-oriented individual looking for a new challenge, we encourage you to apply for this exciting opportunity.

Key requirements for this position include:

  • A non-technical graduate degree
  • Excellent English language skills, with proper grammar and punctuation
  • Ability to work effectively in a rotational shift environment, with a focus on night shifts
  • Person with Disability (PWD) status, specifically with a below-the-belt disability

We look forward to receiving your application and discussing this opportunity further.



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