Business Analyst for Enterprise Billing Operations
2 weeks ago
Colt Technology Services provides comprehensive network, voice, and data center solutions to businesses worldwide, enabling them to focus on their core objectives while we manage the underlying infrastructure.
Estimated Salary: £45,000 - £65,000 per annumThe role of Business Analyst for Enterprise Billing Operations is crucial in ensuring seamless order processing and invoicing. Key responsibilities include validating and updating orders received through various management systems, uploading customer invoices to designated portals, and supporting other operational teams during peak periods. This position also involves collaborating with stakeholders and subject matter experts to gather, document, and analyze business needs and requirements.
Key Skills and Qualifications- Proven experience in telecom billing operations, preferably with Kenan 4.x knowledge
- Excellent communication skills, both verbal and written, with high-level English proficiency
- Ability to work under tight deadlines and multitask effectively
- Strong analytical and problem-solving skills, with a self-disciplined approach to time management
- Familiarity with electronic invoicing and proficiency in SQL, Microsoft Excel, and Python
Benefits
- Flexible working hours and remote work options
- An extensive induction program with experienced mentors and buddies
- Opportunities for further development and educational growth
- A global Family Leave Policy and Employee Assistance Program
- Internal inclusion & diversity employee networks
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