Service Delivery Manager

1 week ago


Jamshedpur, Jharkhand, India AMETEK Full time

Job Summary

AMETEK SPECTRO, a leading supplier of analytical instruments, is seeking a skilled professional to join their team as an Assistant Service Manager.

The ideal candidate will be responsible for delivering exceptional customer experiences, from instrument installation to post-warranty support, and will work closely with internal colleagues and factory teams to resolve issues.

The role requires strong technical skills, excellent communication and negotiation abilities, and a passion for continuous learning and self-development.

Key Responsibilities

  • Provide in-warranty and post-warranty support to customers
  • Deliver training to users and ensure smooth instrument installation
  • Manage commercial activities related to maintenance contracts and spares supplies
  • Follow company values, business ethics, and compliance policies

Requirements

  • Minimum 5-8 years of prior service experience in industrial analytical technology
  • Graduate or Diploma Engineer in Electronics, Electrical, or Instrumentation
  • Strong technical, communication, and negotiation skills
  • Ability to work independently and as part of a team

About AMETEK SPECTRO

AMETEK SPECTRO is a preferred technology partner for customers across India, with a dedicated service network and a commitment to delivering world-class support.



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