Store Operations Manager

3 days ago

Bellary, Karnataka, India beBeeRetail Full time ₹ 9,00,000 - ₹ 12,00,000

Retail Store Manager Job Description

The role of a Retail Store Manager is to oversee the day-to-day operations of the store, driving sales and ensuring an exceptional customer experience.

Responsibilities:

  • Manage all aspects of daily store operations, including opening and closing procedures.
  • Maintain a well-organized and clean store environment.
  • Monitor and manage inventory levels to optimize product availability.

Sales Leadership:

  • Drive sales growth and meet/exceed sales targets through effective staff management and motivation.
  • Guide sales associates in enhancing their product knowledge and customer service skills.
  • Implement sales strategies and promotions to maximize revenue.

Customer Service:

  • Foster a customer-centric environment, ensuring an exceptional shopping experience.
  • Handle customer inquiries, complaints, and issues promptly and professionally.
  • Built strong customer relationships.

Team Management:

  • Recruit, train, and supervise store staff.
  • Create a positive and collaborative work environment.
  • Conduct regular performance evaluations and provide constructive feedback.

Financial Management:

  • Monitor and manage the store's financial performance.
  • Optimize profitability through cost-effective measures.

Security and Compliance:

  • Evaluate adherence to security and safety protocols.
  • Ensure compliance with relevant regulations and policies.

Requirements:

  • Proven retail experience, preferably in the watch industry.
  • Excellent communication and customer service abilities.
  • Familiarity with inventory management and sales techniques.
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