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Store Retail Operations Coordinator
2 weeks ago
We are seeking a highly skilled and motivated Assistant Retail Store Manager to join our team.
- Job Summary:
- The successful candidate will be responsible for supporting the Store Manager in achieving daily sales targets, managing inventory levels, and overseeing visual merchandising standards.
- Key Responsibilities:
- Customer Service & Sales Management:
- Deliver exceptional customer service to drive store sales and customer retention.
- Assist in handling customer queries, complaints, and escalations.
- Support the Store Manager in achieving monthly sales targets.
- Inventory & Operations:
- Oversee stock levels, replenishment, and timely ordering.
- Ensure proper inventory control and minimize shrinkage.
- Coordinate with logistics for smooth handling of home delivery orders.
- Visual Merchandising:
- Implement and maintain visual merchandising standards to enhance customer experience.
- Ensure promotional displays, signage, and in-store layouts are updated regularly.
- Service Management (Spa & Grooming):
- Assist in managing spa and grooming appointments.
- Coordinate staff scheduling and ensure quality of pet spa services.
- Handle customer follow-ups and ensure satisfaction with spa experiences.
- Team Support:
- Supervise floor staff and assign daily responsibilities.
- Support training of new employees on customer handling and store SOPs.
- Maintain discipline, hygiene, and operational standards within the store.
- Customer Service & Sales Management: