Retail Store Operations Lead

1 day ago

Bellary, Karnataka, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 8,72,000
Assistant Store Manager Job Description

The role of an Assistant Store Manager is crucial to the success of a retail store. It involves overseeing daily operations, managing sales and revenue growth, and ensuring exceptional customer experiences.

As an Assistant Store Manager, you will be responsible for:

  • Managing sales teams and motivating them to meet or exceed sales targets.
  • Overseeing day-to-day store operations, including inventory management, visual merchandising, and store maintenance.
  • Ensuring excellent customer service by training and developing staff to handle customer complaints and feedback effectively.
  • Analyzing sales data to identify trends and areas for improvement, making informed decisions to drive business growth.
  • Developing and implementing strategies to increase sales and profitability, while maintaining brand standards.

Key Requirements:

  • Education: Bachelor's degree in Sales, Marketing, or Business Administration.
  • Experience: 4+ years of experience in retail sales management, preferably with luxury or premium brands.
  • Skills:
    • Strategic thinking and planning.
    • Excellent communication and interpersonal skills.
    • Strong leadership and team management abilities.
    • Ability to analyze data and make informed decisions.
    • Adaptability and flexibility in a fast-paced environment.
  • Behavioral Competencies:
    • Responds promptly to customer needs and solicits feedback to improve services.
    • Manages difficult customer situations effectively.
    • Demonstrates attention to detail and accuracy in tasks.
    • Ability to present information effectively and respond to questions from managers, clients, and customers.
    • Supports organizational goals and values.

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