Retail Operations Director

4 days ago

Bellary, Karnataka, India beBeeLeadership Full time ₹ 18,00,000 - ₹ 20,00,000

Establishing leadership within retail environments requires a unique blend of operational expertise and strategic vision.

Job Opportunity

This position oversees the daily functions of multiple retail stores, ensuring adherence to set standards and protocols.

  • Directs the activities of store managers and sales teams to meet performance targets.
  • Conducts regular assessments and evaluations to optimize store efficiency and compliance.

Key Responsibilities:

Operational Excellence
  • Develops and implements strategies for effective inventory management, minimizing stockouts and overstocking.
  • Monitors and analyzes key performance indicators, identifying areas for improvement.
  • Cultivates a positive work environment through coaching and development opportunities.
Team Leadership
  • Empowers store managers and sales teams to drive sales growth and customer satisfaction.
  • Collaborates with cross-functional teams to develop local promotions and seasonal campaigns.
Customer Focus
  • Resolves customer complaints in a timely manner, maintaining high levels of customer satisfaction.

Qualifications:

  • Postgraduate degree in Business or related field.
  • 5–8 years of experience in apparel/fashion retail, managing multiple stores.
  • Proficiency in retail analytics and Microsoft Office.

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