
Chief Technology Strategist
6 days ago
We are seeking a seasoned Enterprise Architect to play a pivotal role in shaping our platform's architecture and strategy.
- Key Responsibilities:
- Design and maintain the enterprise-wide platform architecture and technical roadmap, ensuring solutions are scalable, maintainable, and aligned with business objectives.
- Develop and enforce governance frameworks, design principles, and coding standards for the platform.
- Lead the integration of the proposed platform with other enterprise systems to ensure seamless data flow and interoperability.
- Provide deep technical leadership and mentorship to teams in designing high-quality solutions.
- Stay up-to-date with latest releases and features, evaluating new platform functionalities and recommending their adoption to drive improvement and innovation on the platform.
- Work closely with business leaders and IT executives to translate business objectives into platform solutions.
- Ensure the platform's reliability, security, and performance by implementing best practices for instance health, monitoring, and upgrade management.
Required Qualifications:
- Education: Bachelor's degree in Computer Science or related field (or equivalent experience).
- Work Experience: ~10+ years of experience in IT, including several years in an architecture leadership role.
- ServiceNow Expertise: Proven experience architecting ServiceNow implementations at scale – including designing platform architecture, data models, integrations, and customizations.
- ITSM/Process Knowledge: Strong understanding of IT Service Management and ITIL frameworks.
- Technical Skills: Broad knowledge of enterprise technology stacks and architecture principles.
Preferred Qualifications:
- Advanced Education: Master's degree in a relevant field is a plus, especially with a focus on Information Systems or Enterprise Architecture.
- Enterprise Architecture Frameworks: Familiarity with enterprise architecture methodologies (e.g. TOGAF) and how ServiceNow aligns within those frameworks.
- Industry Knowledge: Experience implementing ServiceNow in multiple industries or large/global environments.
Desired Skills and Competencies:
- Strategic Thinking: Ability to envision how ServiceNow can enable future-state business processes and digital transformation.
- Communication & Influence: Excellent communication skills, with the ability to articulate complex technical concepts to both technical teams and non-technical stakeholders.
- Leadership & Collaboration: Proven leadership and team-building skills, comfortable leading cross-functional teams and coordinating between technical staff, project managers, and business stakeholders.
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