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Quality Services Specialist

1 month ago

Bengaluru, Karnataka, India ADCI - Karnataka - A66 Full time
Job Title: Specialist, Quality Services

ADCI - Karnataka - A66 is seeking a highly skilled Specialist, Quality Services to join our team. As a Specialist, Quality Services, you will play a critical role in ensuring the quality of our products and services.

Key Responsibilities:
  • Test and act as a point of contact for one or more components or features.
  • Reviews the test cases for assigned components and ensures test cases are maintained without any ambiguity and recommend any missing test coverage.
  • Ensures all clarifications filed by the team are addressed internally and appropriate bugs are filed for their area of scope
  • Represents team's bugs in triage meetings. Gives complete context and details as required.
  • Performs root cause analysis and provides data to the managers for issues/escalations on their area of scope.
  • Performs training and knowledge management within the team that helps associates to understand the product.
  • Assess SOPs followed and recommend improvements partnering with stakeholders and team members to build useful solutions.
Requirements:
  • 1-3 year of equivalent product testing experience
  • Working knowledge of the Software Testing Lifecycle (STLC)
  • Should have good communication and influencing skills
  • Should be able to work in the absence of preset work instructions and be instrumental in setting up the documentation around the same.
  • Be a team player, coordinate with team members and proactively identify issues impacting productivity and quality.

Rotational Shift: This job will involve rotational shift. The shift time can vary based on business requirement.