Quality Services Specialist
4 weeks ago
Job Summary
ADCI - Karnataka - A66 is seeking a skilled Quality Services Specialist to join our team. The ideal candidate will have 1-3 years of product testing experience and a working knowledge of the Software Testing Lifecycle (STLC).
Key Responsibilities
- Test and act as a point of contact for one or more components or features.
- Reviews the test cases for assigned components and ensures test cases are maintained without any ambiguity and recommend any missing test coverage.
- Ensures all clarifications filed by the team are addressed internally and appropriate bugs are filed for their area of scope
- Represents team's bugs in triage meetings. Gives complete context and details as required.
- Performs root cause analysis and provides data to the managers for issues/escalations on their area of scope.
- Performs training and knowledge management within the team that helps associates to understand the product.
- Assess SOPs followed and recommend improvements partnering with stakeholders and team members to build useful solutions.
Requirements
- 1-3 year of equivalent product testing experience
- Working knowledge of the Software Testing Lifecycle (STLC)
- Should have good communication and influencing skills
- Should be able to work in the absence of preset work instructions and be instrumental in setting up the documentation around the same.
- Be a team player, coordinate with team members and proactively identify issues impacting productivity and quality.
Preferred Qualifications
- Device testing knowledge including hardware testing
- Experience working with remote teams
Work Environment
This job will involve rotational shift. The shift time can vary based on business requirement.
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