Product Support Team Lead

About The RoleAt BiteSpeed, providing the highest level of support possible has been a priority from Day 0. Weve grown 10X over the past year and as we try to do that again over the next year, the quality of customer experience is one thing that we cant compromise on, it should only go up. Weve scaled teams and are now looking for someone to lead Product...

Position Overview: We are looking for a talented and experienced Design Lead to join our creative team. As a Design Lead, you will be responsible for overseeing the design direction of multiple projects within the agency, ensuring creative excellence, strategic alignment, and a high level of visual execution. You will work closely with the creative,...

Position Overview: We are looking for a talented and experienced Design Lead to join our creative team. As a Design Lead, you will be responsible for overseeing the design direction of multiple projects within the agency, ensuring creative excellence, strategic alignment, and a high level of visual execution. You will work closely with the creative,...

About Our Team Lead PositionWe seek an exceptional leader to oversee our US-based Support & Resolution Centre (SRC). This dynamic, data-driven role will lead a team of 10-20+ specialists, manage escalations, and drive quality to deliver world-class customer support.Key Responsibilities:Team Leadership & People ManagementLead and mentor a 10-20+ member...

Job DescriptionWe are looking for an experienced and proactive Support Manager to lead our customer support operations. You will be responsible for managing a team of support executives, ensuring high levels of customer satisfaction, improving support processes, and driving team performance. The ideal candidate is analytical, people-oriented, and focused on...

Job Role OverviewThe Product Support Team Lead is responsible for driving the smooth operation of the Tech Support function.This role requires:Strong technical expertise in Python programmingCustomer empathy and leadership skills to guide the teamAbility to ensure SLA adherence, handle incident management, and collaborate closely with Product and Engineering...

Job Title: Product Support LeadLocation: Baner, PuneAbout Us:Truein is a fast growing B2B SaaS product company, offering Attendance & Timesheet solutions to the companies with Contractual and Distributed workforce. 500+ customers across the globe now believe in what we do and have embarked on this journey with us.At Truein, we are on a mission to bring...

GVR is seeking a highly skilled and experienced Technical Support Engineer Team Lead to join our Tier 3 team. In this critical role, you will provide technical assistance to support customers and your technical teams, Troubleshoot and solve customers' product related problems remotely and on-site based on the SLA, resolve complex issues, and ensure the...

Lead Customer Support TeamOur ideal candidate will lead a technical support team to deliver exceptional customer experiences.Key Responsibilities:Manage and motivate a high-performing support team to meet and exceed customer expectations.Develop strategic onboarding programs for new team members to ensure seamless integration.Monitor team performance,...

Job Title: TAC Lead (L3) – Palo Alto NetworksDepartment: Technical Assistance Center (TAC)Location: JBN, Bangalore, work from Office (Only local candidates of Bangalore is acceptable)CTC: 10 LPAJob Type: Full-Time, work from OfficeShift - Rotational Shifts. Notice Period – Immediate Joiner, Min. can join within 10 daysInterview Mode- 1st round- F2F at...