Product Support Team Lead

1 day ago


Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 1,44,00,000 - ₹ 1,92,00,000
Job Role Overview

The Product Support Team Lead is responsible for driving the smooth operation of the Tech Support function.

This role requires:

  • Strong technical expertise in Python programming
  • Customer empathy and leadership skills to guide the team
  • Ability to ensure SLA adherence, handle incident management, and collaborate closely with Product and Engineering teams

Key qualifications include:

  • Experience in managing escalations and shift coverage
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills

As a member of our team, you will enjoy:

  • A dynamic and collaborative work environment
  • Opportunities for professional growth and development
  • A competitive compensation package


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