Transportation Services Coordinator

2 days ago

Erode, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 40,00,000 - ₹ 80,00,000
Customer Support Specialist

This role focuses on delivering exceptional customer service and ensuring seamless interactions with drivers and fleets.

The ideal candidate will possess excellent communication skills, a strong ability to problem-solve, and a keen eye for detail.

Main Responsibilities:
  • Manage and resolve customer complaints in a timely and professional manner.
  • Maintain accurate records of interactions and provide feedback to improve services.
  • Foster strong relationships with stakeholders, including suppliers, operations, sales, and external partners.
  • Collaborate with the team to identify areas for improvement and implement changes to enhance the overall customer experience.
Requirements:
  • Minimum 2 years of experience in a customer-facing role or similar environment.
  • Strong analytical and problem-solving skills, with the ability to think critically and prioritize tasks effectively.
  • Excellent verbal and written communication skills, with proficiency in Microsoft Office Suite.
  • Able to work in a fast-paced environment, with attention to detail and a focus on delivering high-quality results.
Benefits:
  • Ongoing training and development opportunities to enhance skills and knowledge.
  • A collaborative and dynamic work environment that fosters growth and innovation.
  • A competitive salary and benefits package that reflects your value to the organization.

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