Customer Service Representative

2 days ago

Erode, Tamil Nadu, India beBeeCommunication Full time ₹ 4,23,200 - ₹ 10,48,000

Job Summary:

We are seeking a Customer Service Representative to join our team as a Program Coordinator. This role will involve working closely with internal teams, learners, and external partners to ensure smooth program execution.

About the Role:

The ideal candidate will have excellent communication skills, analytical thinking, and a proactive approach. They should be able to work independently with minimal supervision and handle multiple tasks effectively.

Key Responsibilities:

  • Support end-to-end program execution, including scheduling, tracking, and reporting.
  • Coordinate with internal teams, faculty, and external partners to meet program timelines.
  • Manage learner onboarding, communication, and engagement during the program.
  • Collect and analyze program data to identify gaps and suggest improvements.
  • Act as the first point of contact for learners and stakeholders, resolving queries quickly.

Requirements:

  • Bachelor's degree.
  • 0–3 year of experience in program coordination, operations, or a similar role (fresh graduates with relevant skills are welcome).
  • Strong analytical skills with good knowledge of MS Excel and basic data handling.
  • Excellent verbal and written communication skills.
  • Well-organized, detail-oriented, and able to handle multiple tasks.
  • Comfortable working in a fast-paced environment.

What We Offer:

Our company offers a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.

How to Apply:

Interested candidates should submit their resume and cover letter.

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