
Drive Business Growth
4 days ago
Unlock New Opportunities
We are seeking an experienced professional to drive business growth by achieving weekly, monthly, and quarterly targets while maintaining Service Level Agreements (SLAs).
The ideal candidate will possess a minimum of 2 years of relevant experience in Collections, Cash Applications, Order Management.
Key Responsibilities:
- Achieve targets and maintain SLA standards.
- Communicate effectively with team leaders and stakeholders.
- Develop and implement process improvements using project management methodologies.
- Manage and control compliancy across all areas.
- Train and assess team members for optimal performance.
Cash Application Expertise: The role covers all aspects of collections activity including cash collection, ensuring timely and effective resolution of issues.
Order Entry & Installation Agent: The primary objective is to achieve daily, weekly, and monthly targets by handling orders and issues efficiently and in accordance with company policies.
Collaboration & Communication: Work closely with other teams, management, and country teams as well as directly with customers/partners to ensure seamless operations and customer satisfaction.
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